How Front wins against email and ticketing
Extracted slide text
How Front wins against email and ticketing
A better product, at scale. How we win in this market. Today we compete against email and ticketing. Front blows up silos to unlock unparalleled productivity. Email is ubiquitous but underpowered - Front brings real-time collaboration, powerful workflows (automation, escalation, human-in-the-loop), insights and analytics, contextual data and integrations. Ticketing breeds narrow silos - Front brings email compatibility (CC, FWD, attachments, invites), a natural conversational experience, a familiar and intuitive user interface, and intra- and cross-team collaboration. Email is 60% of deals, ticketing 40% of deals.
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What this slide does
“How Front wins against email and ticketing” gives the deck a concrete competition claim. A better product, at scale. How we win in this market. Today we compete against email and ticketing. Front blows up silos to unlock unparalleled productivity. Email is ubiquitous but underpowered - Front brings real-time collaboration, powerful workflows (automation, escalation, human-in-the-loop), insights and analytics, contextual data and integrations. Ticketing breeds narrow silos - Front brings email compatibility (CC, FWD, attachments, invites), a natural conversational experience, a familiar and intuitive user interface, and intra- and cross-team collaboration. Email is 60% of deals, ticketing 40% of deals. Its job is to make that part of the argument easy to grasp before the narrative advances to the next point.
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